This Privacy Policy explains how hvacparts.ca ("we," "us," or "our") collects, uses, discloses, and safeguards the personal information of our users ("you" or "users"). By using our website and services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: When you create an account, make a purchase, or interact with our website, we may collect information such as your name, email address, postal address, phone number, and payment details.
- Usage Information: We collect data about how you interact with our website, including your IP address, browser type, pages visited, and actions taken.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and gather information about your preferences and browsing habits. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the collected information for the following purposes:
- Order Processing: To process your orders, fulfill your purchases, and provide customer support.
- Personalization: To tailor our website content and product recommendations based on your preferences.
- Communication: To send you order updates, promotional offers, and important notifications.
- Analytics: To analyze website traffic and user behavior to improve our services and user experience.
3. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party service providers who assist us in delivering our services (e.g., payment processors, shipping companies).
- Marketing Partners: With your consent, we may share your information with marketing partners for targeted advertising.
- Legal Requirements: We may share information when required by law, to respond to legal requests, or to protect our rights and interests.
4. Your Choices
- Account Settings: You can access and update your account information through your account settings.
- Marketing Communication: You can opt-out of receiving marketing emails by following the unsubscribe instructions provided in the emails.
5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or alteration.
6. Children's Privacy
Our website is not intended for users under the age of 18. We do not knowingly collect personal information from children.
7. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices. We will notify you of any material changes via email or prominent notice on our website.
8. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: info@hvacparts.ca